Professional Support for Search Solution
N2SM provides Professional Support for Search Solution which is Open Source Software, CodeLibs, Fess, Solr, elasticsearch or others.
|Hours of receipt||Any time||Any time||Any time|
（The first response）
|3 business days||2 business days||1 business day|
|Incidents per period||5 incidents/3 months||10 incidents/3 months||Unlimited|
＊You will be charged in some cases.
＊You can pay by Paypal.
Silver / Gold / Platinum is the basic support and it is supported by e-mail. It does not include the coding or the actual work at your site. One incident is less than 2 or 3 hours work. This fee is necessary per one site.
- ・Training for CodeLibs, Fess, Solr, or elasticsearch
- ・Requirements definition, design, development, deploy, maintenance
- ・Prototyping support
- ・Tuning of Search accuracy / performance
- ・Customizing of the rankings
- ・Bug fix of failures
- ・Log analysis
- ・Natural language processing
- ・Machine learning
- ・Others, problem solving support
Depending on your requirements, the estimation will be provided one by one.
Inquiries about the Professional Support
Please send e-mail to firstname.lastname@example.org
Become Business Partners
If you are interested in our Business Partners, please send e-mail to email@example.com